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Privacy Policy

PRIVACY POLICY

Last Updated: July 31, 2026

At DAILS (“DAILS,” “we,” “our,” or the “Company”), we respect your privacy and are committed to protecting the personal information of our customers and visitors.

This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit or make a purchase through our website https://bydails.com.

By using our website, creating an account, or making a purchase, you agree to the practices described in this Privacy Policy.


1. DATA CONTROLLER

Owner: Dailis Hernandez Verdecia

Trade Name: DAILS

Business Location: North Providence, Rhode Island, United States.

Contact Email:
dailishernandezv@hotmail.com


2. INFORMATION WE COLLECT

Depending on how you use our website, we may collect different categories of information.

Information Provided Directly by the User

When you make a purchase, create an account, or communicate with us, we may collect:

  • first name;
  • last name;
  • email address;
  • phone number;
  • billing address;
  • shipping address;
  • user account information;
  • order history;
  • communications with our customer service team.

Information Collected Automatically

When you browse our website, we may automatically collect information such as:

  • IP address;
  • browser type;
  • operating system;
  • browser language;
  • pages visited;
  • time spent on the website;
  • referring URL;
  • device used;
  • date and time of access;
  • cookie identifiers.


3. PURPOSE OF DATA PROCESSING

We use the information collected to:

  • process orders;
  • administer payments;
  • send purchase confirmations;
  • manage shipments;
  • provide customer service;
  • respond to inquiries;
  • manage user accounts;
  • improve our products and services;
  • detect fraudulent activity;
  • protect the security of the website;
  • analyze website performance;
  • personalize the user experience;
  • send marketing communications when authorization has been provided;
  • comply with legal obligations.


4. LEGAL BASIS FOR PROCESSING

Where applicable under relevant laws, the processing of information may be based on:

  • the performance of a contract;
  • the user’s consent;
  • compliance with legal obligations;
  • our legitimate interest in improving and protecting our services.


5. USER ACCOUNT

Users may create a personal account on the website.

Each user is responsible for maintaining the confidentiality of their login credentials.

DAILS recommends using strong passwords and not sharing them with third parties.


6. PAYMENT PROCESSING

All payments made through our website are processed through Stripe.

DAILS does not store full credit or debit card numbers or sensitive financial information.

Payment processing is subject to Stripe’s privacy policies and terms and conditions.


7. EMAIL COMMUNICATIONS

We may send communications related to:

  • purchase confirmations;
  • order status;
  • shipping information;
  • responses to inquiries;
  • important account notifications.

Additionally, when the user provides consent, we may send promotional communications through Brevo.

Users may unsubscribe from marketing communications at any time by using the unsubscribe link included in such emails or by contacting us directly.


8. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to improve the browsing experience.

Cookies may be used to:

  • remember user preferences;
  • maintain active sessions;
  • facilitate the operation of the shopping cart;
  • analyze website usage;
  • measure advertising campaigns;
  • personalize content;
  • improve website performance.

Users may configure their browser to reject or delete cookies. However, some website features may not function properly as a result.


9. ANALYTICS AND ADVERTISING TOOLS

Our website uses third-party tools that collect information about user interactions.

These include:

  • Google Analytics;
  • Google Tag Manager;
  • Meta Pixel;
  • TikTok Pixel.

These tools may collect information about user browsing activity through cookies and similar technologies for statistical, analytical, and advertising purposes.


10. INFORMATION SHARED WITH THIRD PARTIES

DAILS may share information only when necessary to provide its services.

Recipients may include:

  • shipping and delivery companies;
  • hosting providers;
  • payment processors;
  • email marketing platforms;
  • technology providers;
  • competent authorities when legally required.

DAILS does not sell its customers’ personal information to third parties.


11. DATA RETENTION

We will retain personal information only for as long as necessary to:

  • provide our services;
  • comply with legal obligations;
  • resolve disputes;
  • enforce our agreements;
  • maintain accounting and tax records.

Once this period has ended, the information may be deleted or anonymized where appropriate.


12. INFORMATION SECURITY

DAILS implements reasonable technical and organizational measures designed to protect personal information against:

  • unauthorized access;
  • loss;
  • alteration;
  • disclosure;
  • destruction.

However, no electronic transmission or storage system can guarantee absolute security.


13. USER RIGHTS

Depending on applicable law, users may have the right to:

  • access their personal data;
  • request correction of inaccurate information;
  • request deletion of certain data;
  • restrict processing;
  • object to processing where applicable;
  • request portability of their data;
  • withdraw previously provided consent.

Requests may be submitted using the email address provided in this Privacy Policy.


14. RESIDENTS OF CERTAIN U.S. STATES

If the privacy laws applicable in the user’s state of residence provide additional rights regarding their personal information, DAILS will handle such requests in accordance with the applicable regulations.


15. CHILDREN

Our website is not intentionally directed at children under the age of 13.

We do not knowingly collect personal information from children under that age.

If a parent or legal guardian believes that a child has provided us with personal information, they may contact us to request its deletion.


16. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to websites operated by third parties.

DAILS does not control such websites and is not responsible for their privacy policies or their practices regarding the processing of personal data.

We recommend reviewing the applicable privacy policies before providing any personal information.


17. INFORMATION TRANSFERS

Personal information may be processed or stored by service providers located within or outside the United States when necessary to provide our services.

DAILS will endeavor to work only with providers that implement reasonable measures to protect personal information.


18. CHANGES TO THIS POLICY

DAILS may update this Privacy Policy at any time to reflect legal, technological, or business changes.

The version published on the website will be the effective version as of its stated update date.

We recommend reviewing this policy periodically.


19. CONTACT

If you have any questions regarding this Privacy Policy or wish to exercise any of your rights related to the protection of personal data, you may contact us at:

DAILS

Email:
dailishernandezv@hotmail.com

Website:
https://bydails.com


20. ACCEPTANCE

By accessing the website, creating an account, or making a purchase, the user acknowledges that they have read, understood, and accepted this Privacy Policy and authorizes the processing of their personal information in accordance with the terms set forth herein.